About Pre-Order and Group buy

Pre Order:

Our custom keycaps are a unique and personalized way to enhance the appearance of your mechanical keyboard. Each keycap is crafted with precision and care to meet the individual needs and preferences of our customers.

All of our pre-sales are full pre-sales, the amount you pay is the full amount. Our orders will be contacted to the factory for production immediately after the group is formed, usually the production cycle is more than twenty working days, once the production is completed we will ship to the customer, the shipping time is about 10-15 days.

We have two types of keycaps, the first is a single keycap handmade by craftsman cici, we use different materials to create 3D three-dimensional or resin keycaps; the second is our designer Kiki through the modeling rendering and then contact the factory to create the keycap set. Because the keycap design consumes a lot of manpower, so the price will be a little expensive, our team only three people, we will control the profit at 10% is enough to support our design of new keycaps, thank you for your support.

Group buy:

Estimated delivery time is two months, usually a month and a half.（This is currently in a group buy and will be produced within 20 days of becoming a group. So it will take about a month and a half to receive the goods.）If the minimum starting quantity is not met, the order will be canceled and your participation in the group buy will be refunded...

As this item is a customized product, the order cannot be canceled 24 hours after the order is placed, please consider and understand carefully when you place your order, if you have any questions please contact us by email support@aiheystudio.com.